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How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Forums – a lot of real expert help http: Burning at slower speeds or using the Master Format might help. Tell us about your experience with our site. Hi Manasa, Thank you for your response. In reply to Imran Chand’s post on September 28,

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So it is not unusual for 1 or 2 parts to not function while the others do so properly. I took the cd out, and put it in another computer, and was able to view the pictures. Remove and replace, do not just snug. Imran Chand Replied on September 28, You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

In reply to Imran Dvs post on September 28, In reply to kuhlcrew’s post on September 28, Please do all the below even if you have done some before as it is often the total process which solves the issue. Did this solve your problem? Bicycle – Mark Twain said it right.


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Then work your way through these – remember the drive could be bad, could have a loose cable or slight corrosion on the contacts usually for a laptop and other issues.

Thanks for marking this as the answer. Run the fixit tool and check if you come across the issue. I ran the fix it tool, clicking on that I was trying to write something, and it said fixed but it also said that there was no writable media in my cd Remove ALL power, then check cables in both ends.

Burning at slower speeds or using the Master Format might help. Thank you for your response.

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This site in other languages x. I have the same question 5. Manually try this fix if the Fixit did not work http: Sorry this didn’t help. You can follow the question or vote as helpful, but you cannot reply to this thread.

How satisfied are you with this reply? Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Check with your System Maker and Device maker for both possible firmware updates and the correct Registry entries for your drive. Thanks, Rob, for all your advice Did you try to burn using Media Player? The drivers for all optical drives are generic to the operating system; hence you do not have to install any addition drivers.


Forums – a lot of real expert help http: When I try to read a cd, it acts like there is nothing in there. I have a lot to work on.

Matshita DVD+-RW UJS ATA device / NEW DVD BURNER__I – Microsoft Community

For laptops you can often clean the power and data contacts with a pencil eraser. Thanks so much, Chris. Tell us about your experience with our site. I tried and was successful at burning 3 pictures onto a cd using Media Player, which is awesome, but then when I tried to view them, again it acted like nothing was in there. Regards, Manasa P — Microsoft Support. More good info here: