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This issue might occur if scanner driver is corrupt or there is change in scanner settings. I realize the inconvenience you are experiencing with Windows Sivaswami Created on June 8, Dear Niyma Yonten, Thx for the response. Use the Browse… to change this location.

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See your browser’s documentation for specific instructions. To assist you better, please provided us the information below: This product was sold by a reseller.

HP Scanjet G3010 Photo Scanner

Select all Deselect all. Solution and Diagnostic Data Collection.

HP Scanjet – Third-party scan software solutions: Modify your browser’s settings to allow Javascript sscanjet execute. Sivaswami Replied on June 9, Open download list But I cannot operate it from the desktop as all Desktop shortcuts for the scanner is vanished. Choose a different product series. Or, view all available drivers for your product below.

HP Scanjet G Photo Scanner | HP® Customer Support

Any warranty support needed would be completed by the reseller that sold the product. This could take up to 3 minutes, depending on your computer and connection speed. Select an operating system and version to see available software for this product. The serial number provided does not match the previously selected product.


This product detection tool installs software f3010 your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. If checked, a sub folder for the month i.

Select from the products you own. Remove selected xcanner Download files. The name that appears on this button will change to match the selection in the Scan to: Fix printer problems http: Dear Niyma Yonten Thanks for your response. Europe, Middle East, Africa.

HP Scanjet G Photo Scanner drivers – Download

Still it is the same problem persists. Would you like to view the product details page for the new product?

Don’t tell me to buy new scanner compatible with Windows 10 OS. Thanks for your feedback, it helps us improve the site.

Europe, Middle East, Africa. No software or drivers are available for this product with the selected operating system. Resolution ppi when scanning a document as an image: Any changes made to these settings once saved become the default settings for using the front panel Scan to PDF button.


In reply to Nyima Yonten’s post on June 14, This screen was displayed during the scanning process. This setting may be useful when the document to be scanned has text in columns.

Thank you for your response with the current update on the issue.