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If the door is open, close it. Already have an HP account? Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Thanks for marking this as the answer. Then click Troubleshooting 4. Introduction This document contains steps for printing a self-test report from the printer control panel.

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Is my Windows version bit or bit?

Do not touch the contacts or ink nozzles. Select your operating system and version.

The Virtual Agent is currently unavailable. HP Download and Install Assistant. How satisfied are you with this reply? Asia Pacific and Oceania.

HP Officejet All-in-One Printer series – K Troubleshooting | HP® Customer Support

How m710 are you with this response? I have the same question 2. Warranty withdrawn refurbished product: This tool applies to Microsoft Windows PC’s only. Did this solve your problem? Asia Pacific and Oceania.

Try the following solutions in the order presented to resolve the issue. The following video demonstrates how to print a self-test report. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.


The self-test report prints.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Under Hardware and Sound, click “Use a printer”.

HP Officejet K, – Microsoft Community

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Javascript is disabled in this browser. Thanks for your feedback, it helps us improve the site. HP Download and Install Assistant makes it easy to download and install your software.

HP Officejet 4500 – K710

HP is compiling your results. The serial number provided does offocejet match the previously selected product. HP encountered an error while trying to scan your product. If the alignment page does not printcontinue to the next solution.

This product was designated to be returned to HP. It matches the product: By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.


HP Officejet 4500 (G510) and 4500 (K710) All-in-One Printer Series – Printing a Self-Test Report

The Jp Agent is currently unavailable. This could take up to 3 minutes, depending on your computer and connection speed. Print an alignment page Load plain white paper in the product.

Javascript is disabled in this browser. This product has been exchanged for a new or refurbished product. No software or drivers are available for this product with the selected operating system.