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There should be an entry in the device manager for Imaging Device see Figure 1. The software should scan the image and place it in the My Pictures folder. Any ideas to solve this problem? Sexually explicit or offensive language Spam: Return to the Device Manager screen when you have deleted all of the HP all-in-one icons.

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[SOLVED] Generic IEEE 1284.4 Printing Support

This site in other 1284.4 x. Message 7 of You may have to manually install your printer if windows does not auto detect unit. The HP software may start when you click the all-in-one desktop icon, but you may see a product disconnected error message if you try to use any of the features in the software or check the status from the software.

The Port Settings tab. Right-click the all-in-one entry under Imaging Devices, then click Properties.

Generic IEEE 1284.4 printing support – PROBLEM

The restore point should include a time stamp. Checking for administrative rights The person who performs the steps above must have administrative rights to the computer. Message 5 12844 What can I do? Restart the computer if it does not restart automatically.


I know that this is an old post but it ended me days of searching for the solution for this problem.

Track this discussion and email me when there are updates. There might be a communications problem The all-in-one and the computer are not able to communicate. I have the same 12844, i followed your instructions, but i did not find my hp laserjet in the updated list, nor e.

Double-click the Universal Serial Bus controllers branch to expand it.

I had the same problem with the “generic ieee This page requires Javascript. A CAB file, also called a cabinet file, is a single file that stores compressed files. What printer are you using?

A folder with the name “photosmart” should have been installed in c: Also please exercise your best judgment when posting in the forums–revealing personal information such as your e-mail address, telephone number, and address is not recommended.

I am not sure why this worked but it did. Entry with a question mark in “Other Devices”.


The software CD will have a small V. You will be pleased to see the Wizard finally recognize “PhotoSmart” software and then a cascade of confirmations and further software installations follow with the PhotoSmart software completing its setup on your computer!

This thread is locked. By default, Windows XP loads the driver cab files onto the hard disk drive in the computer. I have the disk, it “rolls back” out of ieeee installation. Thanks for the helpful response!

Generic IEEE printing support – PROBLEM – Forums – CNET

Grateful for any help and ideas!! Check to see if Plug and Play failed. Sorry this didn’t help.

Install the correct version for your machine: This software will not function in Windows XP. Make sure that the all-in-one is powered up and ready.