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The correct version will be downloaded and installed automatically. You will see a results page similar to the one below: Genius G Pen Driver. My keyboard creates an unusual code when typing, how to fix it? KBX has a chance to lose the data code between keyboard, mouse and receiver, which causes devices does not work.

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Your old drivers can even be backed up and restored in case any problems occur. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. My keyboard creates an unusual code when typing, how to fix it? KBX has a chance to lose the data code gl-04005/t keyboard, mouse and receiver, which causes devices does not work.

Genus supported OS is always shown on the package.

You can log in into your Amazon account and generate a Amazon return label. The mouse sensor data read performance will be impacted. If it doesn’t help, the product is broken. How do I solve this problem? Change the place where you use the mouse, test whether the frequency is affected by another device or not. Or, try the automatic option instead. Mouse will stop working when moving gk-04005/tt the cursor jumps randomly for no reason. Automatic driver updates are fast, efficient and elimate all the guesswork.


Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Ggenius downloading your driver update, you will need to install it. But if it is not a wireless mouse, the mouse is broken. How to get from the keyboard?

Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same.

Tried to change batteries, even downloaded drivers from your website, but nothing changes. Check if your device is a plug-n-play device or not.

Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem gkk-04005/t cause the receiver frequency to be affected. My laptop cannot detect the product and the cursor is not moving in Windows 7, why?

GENIUS Drivers

If yes, there is no need to install a driver. It is software which finds, downloads and istalls the correct driver for you – automatically.


Check if your laptop recognizes the mouse or not in the Device Manager. We will find it for you. Or, geniis can click the Update Drivers button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system. What can I do? How to solve it?

Genius Mouse / Keyboard Drivers Download for Windows 10, 8, 7, XP, Vista

If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. Unfortunately, we do not offer global warranty on our products. If you cannot find the right driver for your device, you can request the driver. What is your global warranty on your products? We appreciate your feedback for your Genius product user experience. My keyboard and mouse doesn’t respond while pressing it, I have changed the battery, what can I do?

However, it cannot be turned on anymore.