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Before I learned how to do this myself, the dealer did it for me at no charge. I have not used it for some time but now when I try to use it I get a message no dongle attached I have restarted my computer several times and still it will not work. I have the Pfaff which also uses a dongle. Seems that I read or heard that somewhere. Collette and CarlBatten Replied on September 28,

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Installing Husqvarna 3D Embroidering on Windows Vista, Windows 7, Windows 8, or Windows 10

If you already have the software installed, it’s a good idea to uninstall everything first. This site in other languages x.

I know it’s frustrating. I have XP now but that won’t be available if I get a new computer so then I’ll have to get new embroidery software. Collette and CarlBatten Embfoidery on September 28, I have decided that I’m going to stay with 3d until I have to replace my computer. Otherwise, there is no upgrades for the dongle.

I had an all day user class for free on it. There you have it in a nutshell!!!

I’m going to be in the same predicament if my older computer fails Good luck and let me know if this helps. Do you have any information that would help me? But I have a dongle. I could use different software but when I purchased my first HV Designer 1, I bought the software as well.


When it comes to computers and software, there is going to be gliches.

Threads – for people who love to sew

How can this be resolved. Install your 4D Embroidery System software and all updates. It seems my computer was at fault – the motherboard was damaged – so I have a new computer and will try the dongle again.

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Cannot load 3d embroidery on windows 7 hasp not found – Fixya

For other versions and probably yours In case they change again, I’m keeping track of the old links below. I was totally new to the embroidery scene and had a bad experience with the Janome I got uasp was told no software was necessary I don’t know if this will help anyone else, but here’s what I did.

Thank you for all your help and time! I have Windows 7 loaded.

The max point reward for answering a question is I will say that I was reinstalling everything after replacing my pc so the problem may be slightly different than yours. My husband, who is very computer savvy, has it in his new computer and preferrs XP.


Small Buys Taunton’s self service advertising program. I can’t get it installed. Most stores have staff who are eager to help but you might want to call for an appointment Good luck. Uninstall the Husqvarna 3D Embroidery Software and try again.

However, I have observed that since using my new computer the software will still occasionally not recognize my dongle. Had the same problem with my software and had to download the 3v for the dongle from the Viking website. I would add that it happens one in ten times or less. Now, a bit wiser in the whole scheme of things, I could get a less expensive brand and figure it out.

I am now waiting to hear from my Dealer to see what can be done.